WHY DO MY TICKET SEAT NUMBERS SKIP A SEAT? (Not applicable to Concordia seating)
Traditional theater seating: as you look at the seating chart contained within the ticket-purchasing software, facing the stage, the seats in the left section are odd (seat 1 is on the right and moves to the left), the seats in the right section are even (seat 2 is on the left and moves to the right), the middle section are all 100s numbered consecutively (seat 101 is to the right and moves left). The rows begin with A in the front by the stage and go back from there. There is NO row I (goes from H to J).
WHY WON’T THE SYSTEM LET ME CHOOSE MY SEATS?
Tickets at Concordia are first come, first served. Seat numbers will not be assigned.
WHEN DOES THE BOX OFFICE OPEN?
The Box Office opens 1 hour prior to showtime. Patrons may purchase tickets or pick up tickets at Will Call beginning at that time.
ARE SOME SEATS ACTUALLY TEMPORARY SEATS?
Yes, at Concordia Lutheran High School, all the seats are temporary seats.
WHAT IF I NEED TO MAKE A CHANGE TO MY TICKETS?
Some changes are possible, but ALL changes MUST be requested no later than 3 hours prior to showtime. Please note that the only way to make any changes to block purchases is if the Will Call Name is the same for all tickets in the group (it’s just the way the ticketing system works). Please contact the box office manager for specific details.
CAN I GET A REFUND IF I CAN’T MAKE THE SHOW?
No refunds or exchanges. All sales are final. Hopefully you can still feel satisfied that you are financially supporting NYT through your ticket purchase.